Privacy Policy

This privacy policy informs people of the privacy practices and personal data processing principles associated with the services provided by the website www.seal.lv, hereinafter referred to as the WEBSITE, of AS “Spodrība”, hereinafter referred to as the COMPANY, and its online store, hereinafter referred to as the E-SHOP. The customer (hereinafter referred to as the USER) is any natural person or legal entity, who performs any activity on the WEBSITE.
The COMPANY hereby informs that personal data submitted to the company are safe and that personal data processing occurs in accordance with the effective regulatory enactments that govern data protection.

COLLECTED INFORMATION

The COMPANY shall collect personal data that are voluntarily provided by the user of the WEBSITE:

• by e-mail;
• by placing an order and filling out the order form;
• by making the payment to pay for the placed order;
• by registering with the purpose of becoming a member of the WEBSITE;
• by filling out the notification in the contact form of the WEBSITE;
• by filling out other entry fields provided in the form of questionnaires or surveys on the WEBSITE in order to contact the COMPANY;
• by filling out registration fields of lotteries, competitions or other campaigns or offers.

When placing an order on the E-SHOP, the USER shall indicate:

• name, surname;
• contact information – e-mail address (mandatory) and telephone number (optional);
• address and other venue for the receipt of the package that is related to the package machines of suppliers, package outlets and other methods of delivery;
• other information that the USER wishes to provide.

When registering on the WEBSITE, the USER indicates:

• name, surname;
• contact information – e-mail address and telephone number;
• password;
• address;
• other information that the USER wishes to provide.

When making the payment for the purchase, the USER indicates:

• name, surname;
• personal ID number, if required;
• title of the bank or internet banking service;
• the account number or data of the payment card of the user;
• other required information that the USER wishes to provide or that is required for the performance of the payment order.

When contacting the COMPANY by e-mail, by using the contact form on the WEBSITE or other options, the USER can indicate:

• name, surname;
• contact information (e-mail address and/or telephone number);
• other required information that the USER wishes to provide, or which is required for the performance of the particular activity (replacement or exchange of goods, return of goods, comments, recommendations, complaints, participation in lottery or any other campaign, etc.).

USE OF THE RECEIVED PERSONAL DATA

The COMPANY may use the obtained personal data:

• to provide the USER with the services and information requested by them;
• to ensure the operation of the WEBSITE and E-SHOP;
• to process, prepare and assemble the orders of the USER and all documents required for these purposes;
• to process payments made by the USER and deliver placed orders;
• to provide efficient customer support;
• to help prevent threats or fraud or fraudulent activities;
• to send informative notifications to the USER, information on the news, the latest products or campaigns, if the USER has unambiguously agreed to receive such;
• to comply with the requirements of the regulatory enactments;
• to disclose personal data to central government and municipal authorities in the cases where such disclosure is required by laws and regulations;
• to ensure the participation of the USERS in surveys, competitions, lotteries or other activities, the desire to participate in which the USER has expressly stated;
• to process the reference sent in by the USER, a complaint or any other information;
• to answer the questions of the USER, to clarify queries or respond to other requests;
• to send information on the order status of the USER to the USER;
• to send to the USER or to contact the USER regarding details associated with the order: type and price of delivery, time of delivery, replacement of goods, etc.;
• to process the personal data of the USER in a summarised way for statistical purposes to analyse and improve the provided services and products.

In order to perform our liabilities towards you, we submit your personal data to companies that provide services to us, for instance, to perform the delivery of an order, to send informative notifications on the status of your order, delivery time, etc. These companies may process your personal data in accordance with our instruction only and may not use them for other purposes. Such companies, in accordance with law and our cooperation agreement, are requested to protect your personal data.

STORAGE AND PROTECTION OF PERSONAL DATA

The COMPANY uses various technical solutions and organisational security measures to protect personal data of the USER. The data are available to a limited circle of people, authorised persons only.

As part of the performance of our legal duty, we may need to submit your personal information to law enforcement institutions, as well as state and municipal institutions at their request. We may also deliver your personal data to law enforcement authorities, as well as state and municipal institutions in order to protect our legal interests, by drawing up, submitting and defending legal requirements.

The personal data of the USER are stored for as long as they are required by the COMPANY in accordance with the purposes of collection of such information and as permitted or provided for by the requirements of the regulatory enactments.

PERSONAL DATA RELATED RIGHTS OF THE USER

If the USER is a data subject in accordance with the EU GDPR, the USER shall have various rights regarding their personal data, which can be reviewed here: EU data protection home page.

The regulatory enactments that govern the sector of data protection grant you the following rights in relation to your personal data protection.

USER OBLIGATIONS

We cannot guarantee the complete protection and safety of online data, we ensure the implementation of all reasonable measures to protect information that has been sent to us by electronic means. You are responsible for the electronic dispatch of any information and the correctness of information.

You may be granted access to sections of our WEBSITE and E-SHOP that require a password. You are responsible for the safety and confidentiality of the passwords.

COOKIES .

Cookies are small text files that are stored by the web browser on the visitor’s computer or their mobile device every time the visitor visits the internet website, to the extent specified in the visitor's browser settings. This helps the website to remember your settings (for instance, language, font size, and other display settings) that you have chosen earlier to ensure that you do not have to adjust these settings every time.  The cookies are not used to identify you personally.

They are used to enable the operation of the WEBSITE and to provide information to the owners of the website. Upon the opening of the WEBSITE, a field is demonstrated to the USER, which allows them to CONFIRM (or decline) the use of cookies.

This WEBSITE may set the following cookies: functional cookies, Google Analytics cookies, targeted advertising tool cookies, cookies of third party service providers, etc.

Strictly required cookies. These cookies are required to launch the website and they cannot be turned off. This type of cookie is set in response to the actions you perform, for instance, language, currency, logging-on session, confidentiality preferences. You may set your web browser to block these cookies, but the website may fail to function after that.

• PHPSESSID
• Cookies
• Language
• cookieconsent_status
• cookieconsent_preferences_disabled, etc.

Analysis and statistics. These cookies enable us to measure the data flow of the visitors and see the sources of data flow by summarising the information in data sets. They also help us understand, which products and actions are more popular than others.

• Google Analytics
• Google Tag manager
• Facebook Pixel, etc.

Marketing and other cookies. These cookies are usually determined by our marketing and advertising partners. They can be used to create a profile that you are interested in and, later, display respective advertising. If you do not allow these cookies, advertising that suits your interest will not be displayed.

To deny cookies, the USER may use private browsing mode, which is supported by most web browsers. Any cookies created in private browsing mode are deleted as soon as the USER closes all browser windows. In order to deny the collection and use of the data required for targeted ads, the USER can use one of the following tools Your Online Choices or YourAdChoices.
https://youradchoices.com/
https://www.youronlinechoices.com/

To learn more about cookies, please visit: http://www.allaboutcookies.org/

AMENDMENTS TO THE PRIVACY POLICY

We are entitled to update or amend the Privacy Policy at any time. This updated or amended Privacy Policy shall take effect as of the date of publishing on the seal.lv website and e-shop.

CONTACT INFORMATION

If the USER has any questions or queries in relation to the Privacy Policy, data, data processing issues, cookies, please contact the representative of the COMPANY:

AS “Spodrība”
Registration No. 40003263669
Address: Dobele, Dzirnavu iela 1, Latvia, LV-3701
Contact information: +371 26336666, shop@seal.lv

Privacy policy have been drawn up on: 12.04.2021